Waterproof Box - Peli Authorised Online Dealer

Customer Service

 

Call Free on  0800 083 4489
Call from a mobile 07850 690054
Call from outside the UK on +44 7850 690054

Shipping & Delivery

We use reliable carriers to send your goods.
If you order by 15.30 the free UK delivery will normally arrive by the next working day sometimes as late as 18.00.

As the delivery  is not under our direct control it can not be guaranteed.

If however you need a timed delivery or to somewhere outside the UK, this can normally be arranged at additional cost.

Privacy & Security

Introduction

WaterproofBox take your privacy seriously.  This privacy policy describes how and why we obtain, store and process data which can identify you. We may change this policy from time to time and shall indicate on the web site when changes have been made.

The Information we collect

The information we collect is clearly set out on the web page on which we collect it. See for example our contact page. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

Why we collect it

We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally.

Who we disclose it to

In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

Data Protection

a|s|t marketing, design & consulting is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 1998. Further details of the registration are available at www.dpr.gov.uk

Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it. You can get further information on how to do this by using our contact page.

Questions

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please use our contact page. We will endeavour to respond to you promptly.


Returns & Replacements

  • Our returns policy is covered by  the Distance Selling Regulations which enable a customer to return unwanted goods within seven days.
  • We also want our customers to be satisfied with their purchase.
  • So if you have any issues with the goods, please write, call or email and let us resolve the issue.

sales@waterproofbox.co.uk
Freephone 0800 083 4489
Mobile 07850 690054

Ordering

If you order by 15.30 Monday to Friday, we will endeavour but not guarantee to ship same day for delivery next day.

Payment, Pricing & Promotions

Payment is due with order by payment online unless other arrangements have been previously agreed

Viewing Orders

Orders can be viewed online

Updating Account Information

We will always let you have a copy of personal information we have about you, should you request it.
You can get further information on how to do this by using our contact page.
If you wish to update it, let us know and we will do this.